Call Forwarding

Call 
On Hold

Call 
Transfer

Call Conferencing

Call Recording

Call 
History

Extension Dialing

Softphone Apps

Missed 
Call

Voicemail to
Email

Web Portal
Management

Multi-layered IVR

Send and receive faxes

Security Protection

Call Centre 
Module

It’s budget-friendly

Communication is an unavoidable expense, but with a Vital PBX system, bills just look better. The billing for a cloud Vital PBX and VoIP calls is transparent, as the subscription price is fixed and VoIP calls are billed per second. Besides, in most countries, international calls are cheaper than traditional telephony, which is a vast field of saving opportunities: a company can plan budgets more precisely and capture a broader audience without paying extra.

You don’t depend on your location

With a cloud-based Vital PBX, the office is where a person is located. Even if the employees are in different countries, they have all the tools for working in the same intelligible environment, as they are independent of any hardware. Even the phone is accessible via browser or as a desktop app, so it is good to go with a solid internet connection.

A cloud Vital PBX is easily scalable and future proof

In analog phone systems, the bandwidth, or the capacity of concurrent calls depends on the physical station and wires. If you need it larger, you need to invite a technician and buy additional hardware. With a cloud Vital PBX, there is no such headache when a business expands and needs to increase its bandwidth. All it takes is requesting a larger bandwidth from a provider. Whatever the initial capacity of a cloud Vital PBX is, the company is not married to it, as the system is tailored to grow along with the business.

There are many more features that come along

VitalPBX Cloud phone systems do not limit your options to voice calls only. They are way smarter. Vital PBX systems allow you to track your progress, analyze CDRs, and help managers improve agents’ performance. 
Yes, our  Vital PBX systems are simply packed with extra features: routing, forwarding, listening, and recording calls, system integration, voicemail and fax to email conversion, location switching, and many more. A traditional phone system cannot compete in this field.

It is easy to maintain and operate

Engineers at Vital PBX are serious technical professionals. However, they do it in a tie with UX wizards, so a cloud Vital PBX is easy to use without any specific background. Yes, there is some onboarding needed, but it is extremely smooth, and all the settings are usually made by the provider. Its interface is never too complicated for a call center agent or manager to handle. It is intuitive, simple, and sometimes even fun, working with Engineers from Vital PBX Business Systems. These are the major reasons why it is best for businesses to use a cloud-based Vital PBX system instead of traditional telephony. However, there are other advantages you will feel and see in your efficiency reports once you switch to one.